Pico connects Engineering, Housekeeping, and Front Desk in one platform built for the people doing the work. Not the people watching from a spreadsheet.
Running a hotel means constant coordination across departments, shifts, and languages. Most operations software ignores that reality. It gets installed, ignored, and worked around.
Managers lose visibility. Staff revert to radios and group texts. GMs make decisions without the full picture.
There’s a better way.
Pico gives Engineering, Housekeeping, and Front Desk a shared home for every request, issue, and task.
As your team uses Pico, it gets smarter.
The data from daily operations helps leadership spot patterns, fix recurring problems, and plan ahead with confidence.
“If Pico disappeared tomorrow, we’d have to start from zero.”
– Engineering Lead, Oxford Hotels and Resorts
“Now everything is faster. We don’t need to send emails or call. Everyone is chatting in Pico now.”
-Liz, Engineering Coordinator, Oxford Hotels and Resorts
“I love using Pico because it works in my language.”
– Alvaro, Engineer, Oxford Hotels and Resorts
Pico tackles your biggest building performance challenges head-on:
Create, assign, and close work orders from any device in seconds. Guest requests, maintenance issues, inspections. One place, visible to everyone who needs to see them.
Pico works the way your staff works. Mobile-first and fast, with an interface people figure out on their own. No training sessions. No IT handholding.
Comment, attach photos, update status, tag teammates. Issues get resolved without a single phone call or radio check.
Comments and work order details translate instantly between English and Spanish. Your whole team communicates clearly regardless of language.
Room assignments, capacity tracking, and real-time team visibility. Purpose-built for the daily planning rush and everything that follows.
Every completed work order teaches Pico something. Patterns surface. Recurring issues get flagged. Leadership gets the data to make better calls on maintenance, staffing, and capital spending.
We’re building toward a future where your property gets ahead of problems instead of reacting to them. Where CapEx decisions come from years of real operational data. Where your team spends less time managing information and more time taking care of guests.
We’re earning that trust one work order at a time.